Microsoft released its second annual Responsible AI Transparency Report, underscoring its ongoing commitment to building artificial intelligence (AI) technologies that are not only innovative but also trustworthy, ethical, and compliant with emerging global regulations. Authored by Teresa Hutson, Corporate Vice President of the Trusted Technology Group, and Natasha Crampton, Chief Responsible AI Officer, the report details Microsoft’s evolving approach to responsible AI, highlighting key advancements in governance, tooling, and risk management, as well as its vision for the future of AI.
The Need for Responsible AI: Insights from Microsoft’s Stakeholders

Since the publication of its inaugural Responsible AI Transparency Report in May 2024, Microsoft has engaged with stakeholders worldwide, gathering feedback that has shaped the direction of its responsible AI program. The 2025 report reflects this collaborative approach, emphasizing that trustworthy AI is not just a moral imperative but also a business advantage. According to a recent IDC survey commissioned by Microsoft, over 30% of organizations cite the lack of governance and risk management solutions as the primary barrier to scaling AI. Conversely, more than 75% of those using responsible AI tools report improvements in data privacy, customer experience, decision confidence, brand reputation, and trust.
Navigating a Rapidly Changing Regulatory Landscape
The past year has seen a surge in AI adoption across sectors, prompting governments and regulatory bodies to introduce new laws and standards. Microsoft’s decade-long investment in operationalizing responsible AI practices has positioned the company to not only comply with these regulations—such as the European Union’s AI Act—but also to empower its customers to do the same. The report acknowledges, however, that efficient and effective regulation is still evolving, and Microsoft remains committed to contributing practical insights to help shape global standards.
Microsoft’s Responsible AI Transparency Report Improvements

1. Expanded Responsible AI Tooling
In 2024, Microsoft made significant investments in its responsible AI tools, extending risk measurement and mitigation capabilities beyond text to encompass images, audio, and video. The company also enhanced support for agentic and semi-autonomous systems, which are expected to drive the next wave of AI innovation. These advancements enable organizations to better manage risks associated with diverse AI deployment scenarios.
2. Proactive Regulatory Compliance
Microsoft adopted a layered approach to regulatory compliance, particularly in response to the EU AI Act. By providing customers with resources and materials tailored to new legal requirements, Microsoft has helped organizations innovate confidently and responsibly. Early investments in a comprehensive responsible AI program allowed Microsoft to accelerate its regulatory readiness in 2024, ensuring that both internal teams and customers are equipped to meet evolving standards.
3. Consistent Risk Management and Oversight
Risk management remains at the core of Microsoft’s responsible AI strategy. The company continued to apply rigorous pre-deployment reviews and red teaming processes, especially for high-impact and higher-risk AI applications. Every flagship model added to the Azure OpenAI Service and each Phi model release underwent thorough oversight. To streamline compliance, Microsoft launched an internal workflow tool that centralizes responsible AI requirements, making it easier for teams to document and meet standards.
4. Hands-On Guidance for Sensitive and Emerging AI Uses
Microsoft’s Sensitive Uses and Emerging Technologies team played a pivotal role in guiding the responsible deployment of generative AI, particularly in sensitive fields like healthcare and the sciences. By analyzing real-world cases and collaborating with researchers, the team provided early guidance on novel risks and emerging capabilities, helping to incubate new internal policies and guidelines.
5. Research-Driven Insights and the AI Frontiers Lab
Recognizing the importance of research in addressing sociotechnical challenges, Microsoft established the AI Frontiers Lab to drive advancements in AI capability, efficiency, and safety. The lab’s work informs Microsoft’s understanding of the latest AI developments and supports the continuous evolution of its responsible AI practices.
6. Global Collaboration on AI Governance
Microsoft continued to work with stakeholders worldwide to develop coherent governance approaches that facilitate cross-border AI adoption. The company published a book exploring governance across various domains and contributed to the advancement of cohesive standards for testing AI systems. These efforts aim to harmonize global AI governance and support organizations in navigating complex regulatory environments.
Microsoft’s Vision for Responsible AI in 2025 and Beyond

As AI innovation accelerates, Microsoft’s core objective remains earning and maintaining trust—a foundation for widespread and beneficial AI adoption. The 2025 report outlines three strategic priorities for the coming year:
- Flexible and Agile Risk Management: Microsoft plans to invest further in risk management systems that can quickly adapt to advances in AI capabilities and diverse deployment scenarios. This includes developing tools and practices for common risks and facilitating the sharing of best practices across teams.
- Effective Governance Across the AI Supply Chain: Building trust in AI is a collaborative effort involving model developers, application builders, and system users. Microsoft is deepening its work to clarify roles and responsibilities across the AI supply chain, supporting the flow of information and shared accountability required by regulations like the EU AI Act.
- Advancing Shared Norms and Tools for AI Risk Measurement: The science of AI risk measurement and evaluation is still emerging. Microsoft is committed to investing in research and tooling that support the maturation of this field, sharing advancements with the broader ecosystem to foster shared standards and best practices.
A Call for Collaboration and Continuous Improvement
Microsoft’s 2025 Responsible AI Transparency Report demonstrates the company’s leadership in operationalizing responsible AI at scale. By investing in advanced tooling, proactive compliance, rigorous risk management, and global collaboration, Microsoft is setting a benchmark for the industry. The company invites ongoing feedback and partnership, emphasizing that building trustworthy AI is a shared journey requiring continuous learning and adaptation.
“Together, we can advance AI governance efficiently and effectively, fostering trust in AI systems at a pace that matches the opportunities ahead.”
— Teresa Hutson & Natasha Crampton, Microsoft
As organizations worldwide grapple with the challenges and opportunities of AI, Microsoft’s transparent approach provides a roadmap for responsible innovation—one that balances technological progress with ethical stewardship, regulatory compliance, and above all, public trust.
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