Windows 11 Wi-Fi

How to resolve the Windows 11 Wi-Fi bug quickly and effectively

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Written by Dave W. Shanahan

December 20, 2023

If you’ve encountered any Windows 11 Wi-Fi issues on your PC following a recent update, rest assured, you’re not alone in facing this challenge. Microsoft has officially recognized the Wi-Fi connectivity problems arising from the KB5032288 update, impacting certain Wi-Fi adapters’ ability to connect to specific networks. A report by Bleeping Computer also suggest that users experienced similar issues after installing cumulative update KB5033375 on December 12.

Identifying the Windows 11 Wi-Fi problem

In an online document, Microsoft highlighted the issue, stating, “Microsoft has received reports of an issue in which some Wi-Fi adapters might not connect to some networks after installing KB5032288.” This problem is more likely to affect users attempting to connect to enterprise, education, or public Wi-Fi networks using 802.1x authentication, with home networks being less susceptible.

Potential Impact

For those solely connecting to their home networks using a Windows 11 PC, the bug may not pose a threat. However, students on school networks or employees working from an office might encounter disruptions.

Reporting the Issue to Microsoft

Windows 11 Wi-Fi

To expedite the resolution of this Windows 11 Wi-Fi bug, Microsoft encourages users to follow specific steps for reporting the issue through the Feedback Hub:

  1. Launch the Feedback Hub by either opening the Start menu and typing “Feedback hub” or pressing the Windows key + F.
  2. Complete the “Summarize your feedback” and “Explain in more detail” boxes, then click Next.
  3. In the “Choose a category” section, ensure the “Problem” button, “Network and Internet” category, and “Connecting to a Wi-Fi network” subcategory are selected. Click Next.
  4. In the “Find similar feedback” section, choose the “Make new bug” radio button and click Next.
  5. In the “Add more details” section, provide any relevant details (Note: This is not critical to addressing your issue).
  6. Expand the “Recreate my problem” box and press “Start recording.” Reproduce the issue on your device.
  7. Press “Stop recording” once finished. Click the Submit button to send your reported issue to Microsoft.

Temporary Solutions

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While awaiting a permanent fix from Microsoft, consider these crucial steps:

1. Rollback to a Previous Build

If the Wi-Fi issue significantly impacts your work or school activities, you might contemplate reverting to a previous build of the operating system. Follow these steps:

  • Open the Windows start menu.
  • Search for “Windows Update,” then navigate to Update history > Uninstall updates.
  • From the list of installed updates, select KB5033375 (or KB50532288), and click the Uninstall button.
  • After the update is uninstalled, restart the computer.

Let us know in the comments if this Windows 11 Wi-Fi bug affected you.


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I'm Dave W. Shanahan, a Microsoft enthusiast with a passion for Windows 11, Xbox, Microsoft 365 Copilot, Azure, and more. After OnMSFT.com closed, I started MSFTNewsNow.com to keep the world updated on Microsoft news. Based in Massachusetts, you can find me on Twitter @Dav3Shanahan or email me at davewshanahan@gmail.com.