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Microsoft AI in India introduces a new era of innovation and challenges

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Written by Dave W. Shanahan

January 31, 2024

Microsoft is making significant strides in empowering various sectors in India with Artificial Intelligence (AI) technology. Microsoft AI in India is enabling thousands of enterprises, digital natives, and small and medium-sized businesses (SMBs) to transform processes, foster innovation, and increase business value.

Microsoft AI in India

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From left to right: Neetan Chopra, chief digital & information officer of IndiGo; Tanuj Vohra, chief technology officer of HighRadius, and Ahmed Mazhari, president, Microsoft Asia, discussing applications of Azure AI Studio at the Microsoft AI Tour in Mumbai, India on January 31, 2024.

At the recent Microsoft AI Tour in Mumbai, senior business leaders and decision-makers were treated to an immersive experience, gaining insights into how AI solutions are meticulously crafted to address business challenges, enhance efficiency, and expedite development. India’s dynamic business ecosystem is witnessing a sector-agnostic embrace of the intelligent cloud and AI, giving rise to a new era of distributed, connected applications, and revolutionary business outcomes. According to a commissioned report by Microsoft, every dollar invested in AI yields an average return of USD 3.50, underlining the tangible benefits of infusing AI across the tech stack.

Microsoft AI in India initiatives are sector-agnostic, shaping the country’s dynamic landscape through the intelligent cloud and AI. This is creating a new class of distributed, connected applications and breakthrough business outcomes. One such initiative is the AI chatbot Jugalbandi, which has been introduced to villagers in Biwan and has expanded to cover 10 of India’s 22 official languages.

Microsoft’s AI efforts are not limited to chatbots; the company’s Azure OpenAI Service powers the Microsoft Copilot ecosystem, simplifying the design, operation, optimization, and troubleshooting of apps and infrastructure from cloud to edge. This technology is being adopted across various sectors, including language translation and educational support.

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Smita Gupta of OpenNyAI talks about uses for the Jugalbandi app with farmers Abdullah Khan and Sapat Khan. Photo by Probohadh Singh for Microsoft.

India’s diverse linguistic landscape presents a unique challenge that Microsoft is keen to address. The company is piloting several novel uses of AI technology, such as an app that advises farmers on the best time to sow seeds and a model that predicts crop yields. Microsoft’s AI researchers are particularly interested in navigating India’s linguistic diversity, hoping it might unlock breakthroughs elsewhere.

Microsoft’s AI initiatives are also focused on skilling developers in India. Through programs like AI Odyssey, Microsoft aims to skill 100,000 developers in India in the latest AI technologies and tools. This program offers a comprehensive learning experience that helps developers acquire and demonstrate AI skills, enabling them to build solutions for India’s growth and development.

Microsoft’s AI initiatives in India are transforming the country’s various sectors, fostering innovation, and driving economic growth. By harnessing the power of AI, Microsoft is helping India to overcome challenges and unlock new opportunities.


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I'm Dave W. Shanahan, a Microsoft enthusiast with a passion for Windows 11, Xbox, Microsoft 365 Copilot, Azure, and more. After OnMSFT.com closed, I started MSFTNewsNow.com to keep the world updated on Microsoft news. Based in Massachusetts, you can find me on Twitter @Dav3Shanahan or email me at davewshanahan@gmail.com.